Have you ever been blindsided by an unexpected comment, leaving you feeling as though the ground has disappeared beneath your feet and prompting a reaction you later regret?
That moment is defensiveness in action—often escalating the situation and costing you more than you realise. Yet, your body offers subtle signals, and by learning to recognise them, you can pause, breathe, and approach the moment with curiosity rather than reaction.
Turning defensiveness into awareness transforms a potential setback into an opportunity for growth, enabling you to rise above the challenge, learn from the experience, and maintain control and confidence in any situation.
We all get defensive. It is how you handle it and recognise it in others that predicts the outcome.
The course is for anyone who wishes to change how they react to comments or events and gain more effective outcomes with others. To find a way to deal with rudeness.
As an extracurricular organiser, I often find it challenging to engage students from non-English speaking backgrounds in our workshops. However, during your course, every participant felt included and was genuinely able to delve into the concept of defensiveness. It was fantastic to see such inclusive participation and meaningful exploration from all attendees.
